Platform Coordinator

Job Category: Tech
Location: New York, United States
Employment Type: Permanent
Location Terms: On-site
Salary: USD85000

Join Our Team as a Platform Coordinator (Associate Account Manager)

Are you passionate about driving real business results through innovative technology? We're looking for a Platform Coordinator to join our team. With 1 year of account management experience in Ad Tech/Digital advertising, you'll be responsible for providing technical solutions, managing mobile campaigns, and building strong relationships with our customers.

Key Responsibilities:

  • Collaborate with Platform Specialists and Team Leads to execute tasks efficiently.
  • Manage clients' backend requirements and address daily challenges alongside peers.
  • Occasionally communicate with customers to ensure their needs are met.
  • Support the team by completing tasks assigned by managers and senior staff.
  • Provide campaign support and ensure 100% delivery of hybrid campaigns.
  • Debug trafficking tags such as 1x1 pixels, JavaScript, VAST, Flashtalking, and DoubleClick.
  • Traffic/create new campaigns in our platform “Ads Manager” and track their performance.
  • Act as the first point of contact for partners regarding technical guidance and training requests.
  • Review pacing reports and offer recommendations to meet campaign KPIs.
  • Resolve Zendesk Requests and troubleshoot internal products/campaign issues.

Requirements:

  • Experience in trafficking.
  • Bachelor's degree and 1 year of relevant experience (or 3 years without a degree) in digital media, performance marketing agency, social agency, account management, or media sales.
  • Deep understanding of the mobile space and a passion for technology.
  • Strong organizational and planning skills, with attention to detail.
  • Proficiency in Office Suite, Excel, PowerPoint, or Keynote.

Desired Attributes:

  • A fast learner and creative problem solver.
  • Organized, detail-oriented, and able to manage multiple tasks.
  • Driven by partners’ success and adaptable to changing demands.
  • Technically competent and open to learning new skills.
  • Responsive, responsible, and able to work independently.
  • A team player with a respectful and fun-loving attitude.

What We Offer:

  • Remote-first philosophy with flexible vacation.
  • Daily lunch credit (when working in-office).
  • Fully stocked snacks and beverages.
  • 401(k) employer match and fully-paid medical premiums.
  • Generous parental leave and wellness benefits.
  • Active DEIB Committee and Inclusion Academy seminars.
  • Education and coaching reimbursement program.
  • Option for mobile phone reimbursement or company phone.
  • Equity analysis to ensure fair pay.

If you're excited about this opportunity and meet most of the criteria, we'd love to hear from you. Apply now to join our dynamic team and contribute to our mission of driving real business results through innovative technology!

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